8300 E. Tanque Verde Rd.
Tucson, Arizona 85749

Phone: 520-546-8387

Fax: 520-620-3403

Pet Resort Home

Pet Resort Policies & Procedures - Adobe Veterinary CenterCheck-In & Check-Out Hours:


Monday-Saturday 8:00 a.m. to 4:30 p.m.

Sundays and Holidays There Are No Pick-Ups or Drop-Offs

Please understand that Adobe Veterinary Center is not staffed 24 hours a day.

We prefer hours of 9:00 a.m. to 4:00 p.m. Pick-up or drop-off outside these regular hours should be prearranged.

Adobe Pet Resort is operated like a human hotel. Because your pet’s kennel is reserved, boarding charges begin on the day of drop-off, regardless of the time of arrival. Check-out time is 11:00 a.m. If you pick-up your pet prior to 11:00 a.m., you will not be charged for that day. Pets picked up after 11:00 a.m. will be charged for the day of pick-up. All boarding kennels are reserved for prearranged dates. If for some reason, your boarding dates must be extended, we cannot promise your pet will remain in the same kennel. If boarding dates are extended during the holiday season, there will be an extra charge on top of the daily kennel charge. If you have two or more pets boarding together and aggressive behavior is exhibited between your pets, we will separate and charge the additional kennel fee.

Pets will be weighed at check-in and will be given a brief examination. We reserve the right to treat for external parasites and/or bathe our guests at the owner’s expense if we deem it necessary. If your pet is not currently on a flea and tick preventative, we will apply Frontline at your expense the day you arrive for boarding. Any pet who is not current on vaccinations, or if we don’t have current proof of vaccines the day of drop-off, may not be allowed to board. We DO NOT allow home vaccines. All vaccinations must be given by a licensed veterinarian. Our protocol for Bordetella is that the vaccine must be administered every 6 months for pets in “high risk situations” such as boarding. We strongly recommend that all vaccines be given at least 1 to 2 weeks prior to boarding, since it takes time for immunity to develop.

Required Vaccinations

Pets are required to be current on the following vaccinations for:
• Cat – RCP (feline distemper) and Rabies
• Dog – Rabies, DAP, Bordetella (within last 6 months)
• Puppies- must be over 12 weeks of age, have received their 2nd DAP vaccine, Bordetella
Bordetella must be given 72 hours prior to reserved stay date.

We require a credit card number at check-in with the balance due at check-out. This doesn’t mean you have to pay with the credit card, but we require it on file while your pet is boarding. We will return or shred all information at the time of pick-up.

We are glad to accommodate guests, at a nominal cost, who need medications. All medication must be provided by the owner in its original container with the prescribing veterinarian’s label indicating the name of the guest, name of the medication, and its dosage and frequency.

We offer high quality food selections for our dog and cat guests at no extra charge. Guests may also choose to bring their own food, especially those guests who are on a prescription diet. Please have meals packaged in individual plastic baggies for each feeding and labeled with pet’s name, meal date, and a.m. or p.m. Please note that our food does contain grain and chicken. If your pet has food allergies, please provide us with your pet's normal diet from home.

Luggage

We have plenty of blankets, towels and toys for our guests’ comfort. We discourage bringing personal items, especially dog beds. Please understand that while your pet may never soil or destroy things at home, sometimes in new/stressful situation they may feel the need to ruin or mark bedding and toys. If you choose to bring items from home, they must be labeled with permanent ink. The resort team of Adobe Veterinary Center does its absolute best in safe guarding our guests’ belongings but cannot guarantee or replace items lost or destroyed.

Boarding can be a stressful experience for some animals, and pre-existing problems may worsen with stress. While your pet is with us, our resort team will observe appetite, water intake, stools & urine output and attitude of our guests. Any changes or concerns are reported to a veterinarian.

Any pets boarding in an indoor/outdoor run will be kept inside with the divider closed before the team leaves at night for our guests’ protection.

Our resort-only number is (520) 749-PETS.


Notice to Our Clients


Excessive barking is not normal and is a dog’s way of expressing a need. Ignoring a dog’s barking is considered inhumane. After giving extra attention or treats to help a pet through anxiety, mild sedation is the next best option. Some animals respond so well to the first day of sedation that they need no further sedation during the rest of their stay. Having this option available is a major benefit of a veterinary supervised kennel. In fact, it is only in a veterinary supervised kennel that your pet can have its anxiety reduced in a safe and controlled environment. Our goal, at Adobe Veterinary Center, is relaxed and happy pets.